CHECK-IN & CHECK-OUT POLICY
Check-in time: 1400 hrs
Check-out time: 1200 hrs(except Neemrana Fort-Palace, Tijara Fort-Palace & Hill Fort – Kesroli which is 1100 hrs)
- At the time of Check-in, every individual guest staying in the hotel is required to present a valid government identity proof which mentions the residential address. In case of foreign national, valid passport along with visa is required. Also the guests are requested to carry the reservation letter at the time of arrival.
PAYMENT AND OTHER TERMS & CONDITIONS
- For weddings & other large functions, 80% of the approximate total billing is to be paid 40 days in advance in order to confirm the booking.
- Outside alcohol and eatables are not allowed in the hotel.
- Hookahs and personal music/speaker systems are not allowed in the hotel.
- Lockers for your valuables are available in each guest room. The hotel shall not be responsible for any loss of or damage to your personal belongings.
- In case any damage is done to the hotel property by guests during their stay, it will be the sole accountability of the guest that made the booking and Neemrana Hotels will levy damage charges as deemed fit.
- The properties can be chartered for an exclusive wedding/celebrations or any other event @ Rs. 3,00,000 in addition to the room costs.
- Area blocking charges for exclusive lunches or dinners is between Rs. 20,000/- and Rs.50,000/-.
- Conference equipment is provided as per actual costs, on prior notice.
- No charge for child below 5 years and a half rates for child below 10 on meals. 11 years and above will be charged adult price.
- Extra bed is available on requests. The cost of extra bed will be Rs. 2000/- plus taxes for Neemrana Fort-Palace & Tijara Fort-Palace. For rest all other properties extra bed cost is Rs. 1200/- per person and it is inclusive of breakfast.
- Breakfast and evening tea are included in the room rent.
- Breakfast is served from 8 to 10 a.m., lunch from 12:30 to 3:00 p.m. and dinner from 8 to 10 p.m.
- There are special charges for weekends, Christmas, and New year. Please do contact our Sales Offices for further information.
- Rates for fashion photography and filming are available on request.
- All prices mentioned regarding rooms, meals, services and other facilities are exclusive of taxes. CGST and SGST rates as per the GST Act and GST Rules & Regulations will be levied on the corresponding services availed at the properties. All taxes are subject to change as per the Government regulations from time to time.
- Kindly note that the Company follows the laws as stipulated by the Government of India regulations from time to time. The Company will not accept any cash payment exceeding Rs. 20,000/-per bill (inclusive of GST) for a respective guest for any services provided.
- The Hotel reserves the right to confirm any group booking, event, or wedding at any point in time.
TERMS & CONDITIONS TO BE TAKEN INTO CONSIDERATION WHEN CHARTERING THE WHOLE OF NEEMRANA FORT-PALACE/TIJARA FORT-PALACE:
- There is a chartering cost of Rs. 3,50,000/-per day, which is in addition to the cost of the rooms at the rates of the applicable year.
- We are bound by strict excise and other regulations by which: No personal liquor is allowed, even on a corkage basis, and a violation of this can risk our liquor license to be revoked. No loud music (as in DJ/disco/loudspeaker music) is allowed in the open areas of the property. For this, we have identified specific venues. Even there the volume will have to be controlled after 10 pm. No fireworks and crackers after 10 pm since it disturbs and keeps the villagers awake
- To facilitate your additional requirements we have arrangements with our in-house florist/photographer/DJ/Rajasthani performing artists etc, all which may be provided at an additional charge. Personal vendors are not allowed. Previously due to the inexperience of vendors, certain damages have occurred to our heritage properties. This is why we recommend our in-house vendors who know how to set-up / decorate for an event without allowing damage to the property.