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Cancellation Policy

Cancellation Charges
25% if cancelled four days in advance.
50% if cancelled two or three days in advance.
50% if few of the total booked rooms are cancelled.
100% if cancelled one day prior to booking or on the same day.
Credit/Debit card cancellations will be charged 5% extra.

 

For Groups / for Special Celebration Dates (24th, 25th, 30th & 31st of December)
25% if cancelled forty five days in advance.
50% if cancelled thirty days in advance.
50% if few of the total booked rooms are cancelled.
100% if cancelled fifteen days in advance or later.
Credit/Debit card cancellations will be charged 5% extra.

 

Note
Any postponement of the booking will be treated as a cancellation  & will be governed by the Cancellation Policy.
A group booking is defined as :
   2 rooms or more for hotels with an inventory of 4-10 rooms
   5 rooms or more for hotels with an inventory of 11-21 rooms
   10 rooms or more for hotels with an inventory of 22-65 rooms

Refunds only through cheque for bookings made by cash/cheque/bank transfer.
Online refunds for bookings made through the website usually take 7-10 working days.
Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 15 working days.
The original receipt must be presented for processing the refund.
Credit/debit card cancellations will be charged 5% extra.